Shipping Policy

At 17 PAONIU, we are committed to delivering your order quickly and safely.

Processing Time

Orders are processed within 1-3 business days after payment verification. During peak seasons, processing may take 3-5 business days.

Shipping Methods & Time

  • Free Standard Shipping: 7-15 business days (tracking available)
  • Express Shipping: 5-10 business days (available at checkout for an additional fee)

Shipping Locations

We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or the carrier website.

Shipping Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will assist you in filing a claim with the carrier and arrange a replacement or refund.

Free Jewelry Gift Box

Every order comes with a complimentary jewelry gift box, making it perfect for gifting.